* Please note, as of April 1st our store will be closed on Saturdays.

Returns & Refunds Policy

Thanks for shopping at Herbie’s Herbs.
Please read the terms below and contact us if you have any inquiries.

Returns                                                                                                      

  • To be eligible for a return, no more than 7 days must have passed from the day you received the package and the product (s) must be unopened & still sealed.
  • Please contact us to get approval for the return before shipping back the goods.
  • Accepted methods of shipment are listed below.

Shipping

  • We only accept return shipments through your local post office (Canada Post, USPS, Royal Mail etc)
  • You will be responsible for paying for your own shipping costs for returning your item(s).
  • Shipping costs are non­refundable. The original shipping cost will be deducted from your refund.
  • The package needs to include the receipt or proof of purchase.

Refunds

  • Once we receive your return shipment, we will inspect it and notify you that it has been received as well as the status of your refund.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.